Frequently Asked Questions

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Emergency - Dial 911 

Non-Emergency - Dial (904) 247-5859 

Animal Control - Dial (904) 247-5866

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Reservations can be made by visiting www.coab.us/recpermits. From there, you will need to create an account and then you will be able to find information on reservations, availability, and payments.   A fee is required to obtain a permit.    AB Parks with pavilions are Donner, Jordan, Russell, & Dutton Island Preserve.  Contact the the Recreation Office at (904-247-5828) with any questions. 

To reserve athletic fields, please visit www.coab.us/recpermits. 

Courts (tennis, racquetball and pickleball) are available for play on a first-come, first-served basis; no reservations are required and no non-City tournaments are permitted without special approval from the city manager. League play permits may be issued following a review of City protocols.   

Questions? Want more information? Email recreation@coab.us or call (904) 247-5828 for information.  

Please use the "Atlantic Beach Requests and Comments " on the left side banner of the home page, or call the Public Works Department at 904-247-5834.

Reservations can be made by visiting www.coab.us/recpermits. From there, you will need to create an account and then you will be able to find information on reservations, availability, and payments. Reservations can be made at an hourly rate plus tax plus $200 refundable deposit. You must include set up and clean up in your timeframe when reserving. Contact the the Recreation Office at (904-247-5828) with any questions. 

Yes; complete a Special Event application for private event at www.coab.us/recpermits. Special event permits are $25 plus tax fr 4-hours.  Call 904-247-5828 for more information.

Yes - at Dutton Island Preserve. Please visit www.coab.us/recpermits to make a reservation and obtain a camping permit. The fee is $25 plus tax per night. 

Yes. Beach chairs for seniors and/or disabled are available for use on Atlantic Beach and in the parks. Please visit www.coab.us/recpermits to check availability and reserve. Chairs may be used at the beach accesses, parks or Dutton Island Preserve. There is no fee.

Adele Grage Cultural Center at Bull Park, Jordan and Donner Parks have community rooms that can be reserved for meetings, parties/receptions, memorials, etc. Please visit www.coab.us/recpermits for availability and rental information.

Weddings are allowed on the public beaches and parks in Atlantic Beach. A special event application with a fee of $25 plus tax  is required. Please visit www.coab.us/recpermits to apply for a permit. 

The Recreation office accepts cash, checks, money orders, and credit cards (online) for payment. Check or money order payments must be received at least 2 weeks prior to your reservation. Please call (904) 247-5828 or visit the Recreation Office at Adele Grage Cultural Center, 716 Ocean Blvd., M-F 8 a.m. - 5 p.m. with any questions. 

The Public Works Department, (904) 247-5834, handles dune crossover repairs.

A City Limits Map is available on the City's website. Contact the Public Works Department at (904) 247-5834 if further assistance is needed. 

The City's Stormwater Division is responsible for maintaining clear passage within the City's ditches. Call the Public Works Department at (904) 247-5834 to report problems with the ditches.

Yes.  For residential and commercial driveways, contact the Building Department at (904) 247-5826.   A Right-of-Way Permit is required to install commercial driveways.  A Revocable Encroachment Agreement may be required to submit with the driveway permit. 

Contact the Public Works Department at (904) 247-5834.  For billing questions, contact the Utility Billing Department at (904) 247-5812.

You may review your property title information, legal description or recorded plot of your subdivision. For further assistance, contact the Building Department at (904) 247-5826.

The property owner should contact the City's Stormwater Division at (904) 247-5834 to report the problem. The City will then evaluate the case and determine if the City is responsible for fixing the problem and what the actions will be.

You will need to contact a licensed registered surveyor or Civil Engineer to make a flood determination. The City has FEMA Flood Insurance Rate Maps.  Contact the Zoning Department at (904) 247-5800 for more information.

Impervious area or impervious surface means a horizontal surface which has been compacted or covered with a layer of material so that it is highly resistant to infiltration of water. It includes, but is not limited to, semi pervious surfaces such as compacted clay, as well as streets, roofs, sidewalks, parking lots and other similar surfaces.  Additional information is on the Building Department webpage under Permit Applications and Forms.

The Public Works Department’s Stormwater Division inspects private and commercial construction projects for erosion and sedimentation control for roadways and stormwater facilities that will be maintained by the City. The City Inspector will also monitor ongoing City projects and construction. For further information, call (904) 247-5834.

All resurfacing work, including large patches and overlays, are done by contractors under the supervision of the Streets and Maintenance Division.

Anytime you are excavating or constructing anything in the City's right-of-way, you will need a Right-of-Way Permit and a Revocable Encroachment Agreement.  For questions about permitting, contact the Building Department at (904) 247-5826.

All development plans should be submitted to the Building Department at City Hall. For more information, call (904) 247-5826.

Contact the Public Works Department at (904) 247-5834.

The City's waste hauler does not provide recycling service to multi-family residences where garbage service is provided by dumpster. Contact the management of the complex or check in the Yellow Pages under recycling. Numerous companies will provide free waste audits on the materials generated by the tenants. Then it is a matter of contracting with the company which can provide the most reasonable service.

The City’s solid waste contractor for garbage, recycling and yard waste is GFL. For information about this service, please visit www.coab.us/solidwaste or contact the Public Works Department at (904) 247-5834.  

The stormwater requirements can be found here: City of Atlantic Beach Stormwater Storage Requirements

Streetlights are maintained by JEA.  JEA may be contacted at (904) 665-6000 or https://www.jea.com/outage_center/streetlight_outages/.  Provide them the address/location of the street light and the pole number.

The City does not do surveys for individual use. If you need a survey you should contact a private surveyor. Call the Public Works Department at (904) 247-5834 or the Public Utilities Department at (904) 247-5886 to determine if an upcoming improvement/repair project is planned for your area.

The City maintains street signs on all City streets except A1A (Mayport Road) and SR 10 (Atlantic Blvd.). If a traffic sign on a City street needs repair or replacement, contact the Public Works Department at (904) 247-5834. To report a malfunctioning traffic signal, contact the City of Jacksonville Traffic Signals Department at (904) 387-8965.

Call Sunshine State One-Call of Florida, Inc. at 800-432-4770.

1. All Dumpsters and Roll-off containers used in compliance with Section 16-8 must comply with the following standards:
   1. Hours of service will be limited to between 7:00 AM and 7:00 PM.
   2. Dumpsters and Roll-off containers will be labeled with company name and telephone number in a conspicuous place clearly visible and legible.  
   3. The city shall have the right to inspect all Dumpster and Roll-off containers used on any site within the city. Dumpsters and roll-off containers will be kept in good repair and adequately maintained to safely perform the task. In the event any such dumpsters or containers are determined to be unsafe or unsanitary, the owner or contractor shall have them removed from the City within 24 hours. 
   4. No roll-off container used for the collection of concrete or comparable heavy debris, including soil, shall exceed 20 cubic yards in volume.
   5. Roll-off containers shall not be located within the city right-of-way without prior written consent of the Public Works Director.   Roll-off containers may never remain on the paved surface of any road overnight.
   6. All collected material must be disposed of at an approved licensed disposal site.
   7. Dumpsters and Roll-off containers must be covered when being removed from their location and traveling through the city.
   8. All liquids must be placed in a sealed container to prevent spilling onto city streets.
   9. Except as in use with an active building permit, dumpsters and roll-off containers shall not remain on any lot for more than 90 days.
2. Bag containers placed on City rights-of-way will not be removed by the City’s franchisee. These containers must be removed by the owner’s contractor at the owner’s expense and shall not be stored at the curb for more than 48 hours.
3. Weather Emergency. When the National Weather Service, National Hurricane Center or appropriate weather agency declare a tropical storm warning or a hurricane warning for any part of Duval County, Florida, all roll-off containers and construction dumpsters must be emptied or removed from the site and all bag containers must be removed so that materials do not become airborne during the storm.

Click on the link to view Atlantic Beach Crime Statistics or go to https://www.fdle.state.fl.us/CJAB/UCR/Annual-Reports/FIBRS

You can obtain a report in person at the Police Department located at 850 Seminole Road, Monday - Friday, from 8:00 am to 5:00 pm. Reports are usually available the next business day (except holidays. Please see the fee schedule on the Records page under Administration. Requests can be submitted by mail. However, it may be necessary to call the Records Division at (904) 247-5859 ext. 5867 prior to mailing the requests. Records requests that involve researching multiple records and compiling data are subject to administrative fees to cover the costs of the processing. Estimates of the fees will be provided in advance in such cases.

Traffic citations are paid through the Duval County Clerk of Court. Please visit their website for further information. The amount of the citation and the other options should be listed on the back of the traffic citation.

These may be mailed, paid in person at: City Hall, 800 Seminole Road, Atlantic Beach, FL 32233, or paid over the phone by calling (904) 247-5816, option #2. The amount of the ticket and the other options should be listed on the Parking Citation or Animal Control Citation.

The Police Department rolls fingerprints for Atlantic Beach citizens and Atlantic Beach businesses only. They can be done during anytime or day. To be printed, you must provide a photo I.D. and fingerprint card.  We do not provide digital fingerprints. There is no charge for this service.

To make inquiries or provide additional information on criminal investigations, citizens should contact the investigating officer, or contact our General Investigations Unit  (GIU) at (904) 247-5859.

When you identify a traffic problem that may need additional enforcement, you may call (904) 247-5859 and speak with the shift commander or the Patrol Lieutenant. All traffic complaints are posted and assigned to officers for specific attention and enforcement.

Requests for streetlights and repairs of existing streetlights are coordinated through Lt. Ed Peck. He may be reached by telephone at (904) 247-5859, email at epeck@coab.us, or by U. S. mail at 850 Seminole Road, Atlantic Beach, FL 32233. Lt. Peck will review and evaluate all requests, and he will coordinate with the Jacksonville Electric Authority to have lights installed or repaired as needed.

Requests for traffic control devices may be sent to the Traffic Supervisor, Sergeant Paul Diakos at (904) 247-5859 or pdiakos@coab.us for evaluation and review.  

If you have suggestions to improve Police operations, such ideas are encouraged to help improve services while keeping costs to a reasonable level. Although telephone calls to Chief Gualillo are acceptable, written correspondence such as an e-mail, a letter, or a short note are encouraged.

Click here for FL DHSMV Low Speed Vehicle Information

Tree Removal Questionnaire

Variance Application

Click this link

If you notice water leaking in the City right-of-way, or from your meter, contact the Public Utilities Department at (904) 247-5886.

Contact the Public Utilities Department at (904) 247-5886 as soon as possible. Avoid walking through or being in contact with water from overflowing manholes, if possible.

A sewer backup in the building may be caused by either a private or City problem. If your plumber believes there is a problem in the City line, call the Public Utilities Department at (904) 247-5886 and our staff will meet with the plumber on site to determine the cause and correction for the problem.

The hardness level of the City's water is 300 milligrams per liter, which equates to 18 grains per gallon.

Contact the Public Utilities Department at (904) 247-5886 and we will send a technician to investigate.

Call the Public Utilities Department at (904) 247-5886 for any water quality problems.

All billing issues are handled by the Finance Department. Call (904) 247-5811 or email customerservice@coab.us.

Water pressure in the Atlantic Beach service area is typically around 50 psi. Pressure may drop if there is a large water break or if fire hydrants are in use.

Each home or business should have a water shut-off valve on private property, usually near the building. If you cannot locate your shut-off valve, contact the Public Utilities Department at (904) 247-5886.

Atlantic Beach's drinking water comes from deep wells in the Floridan Aquifer.

The latest copy of our annual Water Quality Report is available at www.coab.us/waterqualityreport. Call the Public Utilities Department at (904) 247-5886 for more information.

The Florida Department of Environmental Protection regulates all drinking water and wastewater treatment activities, and determines compliance with the legal requirements for contaminants. They can be contacted at (904) 807-3300 or click on the following link

Yes, the irrigation restrictions apply to those using City Water or Private Wells. Do not irrigate during the hours of 10:00 a.m. through 4:00 p.m. During Daylight Savings Time (Spring and Summer), limit irrigation to TWO DAYS PER WEEK on your assigned days. Residential addresses ending in an odd number (or have no assigned number) can irrigate on Wednesdays and Saturdays. Residential addresses ending in even numbers can irrigate on Thursdays and Sundays. Non-residential addresses can irrigate on Tuesdays and Fridays. During Eastern Standard Time (Fall and Winter), limit irrigation to ONE DAY PER WEEK. Residential addresses ending in an odd number (or have no assigned number) can irrigate on Saturdays. Residential addresses ending in even numbers can irrigate on Sundays. Non-residential addresses can irrigate on Tuesdays. The St. Johns River Water Management District has Water Conservation information on their website: http://www.sjrwmd.com/

Call (904) 247-5811 or email customerservice@coab.us. 

Call (904) 247-5811 or email customerservice@coab.us for information on the process and financing options.

In almost all cases, your water was cut off because you did not pay your bill. To have your water reconnected, you must pay your bill and a $30 reconnect fee. Other reasons that may cause the water to be off would be due to an error in application of the payment received to your account. In the case of a Public Utilities or Public Works  project, you should receive prior notice of any planned cut-off. On occasion, a waterline may break, also causing the water to be off.

• An automatic Dishwasher uses 10 gallons per load.
• A toilet requires 5 to 7 gallons per flush.
• Outdoor watering uses 5 to 10 gallons per minute.
• A leak the size of a pin hole can cause the loss of 200 gallons in a day.
• Usually the answer is watering the lawn or a leaking toilet.

You need to check carefully for leaks. If a leak is detected and you bring in the work order from a certified plumber that it was fixed, you may receive a credit for the portion of your residential sewer charges that are in excess of your typical charges. If you determine there is no leak, you may request that the meter be re-read for a charge of $20.